Frequently asked questions

about cheesies

We make Cheesies by cutting up cubes of cheese that are then dried and baked. Cheesies are literally JUST CHEESE. Good right?

Cheesies are carb free, making them perfect for those on a low carb or Keto diet.

Cheesies do contain milk but are free from other allergens.

You can buy Cheesies directly from our website so you're in the right place already.

Wanna buy in a shop? Oh alright then. You can find us stocked in selected shops across the UK.

Delivery & returns

We're really sorry but we're only able to post to mainland UK at the moment. This also means we can't send to Northern Ireland at the moment due to changes in legislation.

Any orders that come through for these postcodes will be cancelled and refunded. Massive apologies but please know we're looking at solutions to this.

We ship using Royal Mail standard shipping, and so delivery typically takes between 3-5 working days* from the date of dispatch. If you opt for an express service then your order should arrive within 1-2 working days from dispatch.

You will be notified when your order has been dispatched.

*Please note though that it can take up for 10 working days for your cheesy goodness to reach you so please do bear with us.

If you have any questions about your order, our customer service team will be more than happy to help you cheddarbox@cheesies.co.uk

This is a great question. Our wicked Warehouse Team work from Monday to Friday so any orders placed over the weekend will be sent out the following Monday.

Our ordering cut off time is 10am so please get your order in before then if you want to bag yourself same day dispatch. Orders placed after 10am will be sent out the next working day.

Dispatch taking longer than usual? It might be a bank holiday or Christmas but if not, get in touch with our Customer Support Team who can help at cheddarbox@cheesies.co.uk where they can investigate.

We're really sorry to say that we're currently only able to offer mainland UK shipping ONLY. We're not able to ship orders internationally at the moment, this includes Northern Ireland. Massive apologies for any inconvenience caused by this.

Feel free to contact our customer service team cheddarbox@cheesies.co.uk if you have any questions, but please know we're doing everything we can to try and get Cheesies available to you soon.

We always aim for make sure our customers love our Cheesies, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll see what we can do.

Whilst we are able to deliver to BFPO addresses, these deliveries will take slightly longer than our standard delivery, depending on the station.

We will deliver into the forces postal service via Royal Mail, at which point we will have limited tracking available as this is a closed service.

Any other questions?

Any questions, suggestions, or just feeling like a chat? Send us a message on our contact page.